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How To Set Up Your Motorola BitSURFR Modem

1.(a)  For Windows 95 users:  Once ISDN SURFR Setup is installed, click the START button on the status bar.  From the Windows 95 menu, highlight PROGRAMS.  Highlight the ISDN SURFR Setup folder icon and then click the ISDN SURFR Setup icon.

1.(b)  For Windows 3.1x users:  Double-click on the ISDN SURFR Setup icon from the ISDN SURFR Setup program group.

2. When ISDN SURFR Setup runs for the first time it will attempt to locate your BitSURFR Product. After ISDN SURFR Setup finds your BitSURFR Product, it will check the configuration data stored for it. If ISDN SURFR Setup finds any missing configuration data, it will bring up a form in which you enter the essential information to make your BitSURFR Product and ISDN line talk together. If you made an earlier attempt to install your BitSURFR Product using another method, there may be some configuration information already stored for your BitSURFR.  If so, you will need to click the CONFIGURE button to bring up the form to allow the additional entry of important information for your BitSURFR Product.

3. Select which phone company is providing your ISDN service or line.  ISDN SURFR Setup will use that information to match your BitSURFR Product to your phone company's services.

4. Enter your area code in the box provided.  That information will be used later to make additional entries.

5. You will see an Update Caller ID Time Stamp option.  Make sure this checkbox option is selected. This will set your BitSURFR Product 's Caller ID clock based on your PC's system clock.  Your BitSURFR Product uses this clock to tell you what time a call came in on Caller ID equipment.

6. Choose the Switch Type provided to you by your phone company (switch types represent the kind of software the phone company uses for your ISDN line).  A pull-down button provides a list of possible choices to select from.

7. If the phone company also provided you with a Switch Version Type (for the version of software the phone company is using for your ISDN line), enter that information in the Switch Version box.  If you were not given a Switch Version, leave the value shown as displayed after you selected your Switch Type.

8. In the space provided, enter the first of the two SPID values given to you by the phone company.  This number is used to identify what services your ISDN line is supposed to have.  (The SPID usually looks like a 10-digit phone number with some extra digits at the beginning or end.  An example would be: 80055512120100.)

9. ISDN SURFR Setup will attempt to determine the Directory Number (DN) from the SPID value entered.  If the phone company provided you with a DN that is different from the value shown, enter the number the phone company gave you.  (The DN usually appears as a seven-digit phone number, but this may vary depending on your ISDN service provider.  An example would be:  5551212.)  If ISDN SURFR Setup was unable to determine the appropriate DN, this field will be blank.  If this is the case, use the number provided by your phone company or contact your phone company for this number if you did not receive it.

10. Repeat the two previous steps for the second SPID value and DN. The MORE/LESS toggle button will display more information to allow you to specify further details if needed. The options presented when the MORE button is activated are typically not changed except in special circumstances. Leave these settings as displayed unless your phone company gives you specific instructions for changing these values.

11. Connect your ISDN line to your BitSURFR Product and then click on the CONFIGURE AND TEST button.  ISDN SURFR Setup will transmit the configuration information to your BitSURFR Product and then monitor the BitSURFR Product's progress.  After a few moments (up to two minutes), you will see the message "Your BitSURFR Product appears to be properly configured."  If this is the case, your
BitSURFR Product is ready for use.  You can run a Self Call test and have the BitSURFR Product test itself. If ISDN SURFR Setup determined there is a problem with the configuration, a message informing you of this will be shown and you will be given the option to run the DIAGNOSE function.  When prompted, click
the YES button to display a screen listing possible errors.  You should open the CONFIGURE form and correct these errors.  The CONFIGURE form may now have certain fields highlighted in yellow to show which piece of information (or lack of it) is most likely causing a problem.  Carefully check the displayed information against that provided by your phone company.  Correct any errors and then click the CONFIGURE AND TEST button to update your BitSURFR Product with the correct information.

ADDITIONAL FEATURES OF ISDN SURFR SETUP
In addition to the CONFIGURE and DIAGNOSE buttons provided in the ISDN SURFR Setup main window, several other important features are available to make the most of your BitSURFR Product. If you have connected a phone to your BitSURFR Product, you can use the PHONE MONITOR feature to confirm correct operation of the voice port(s).  Click the PHONE MONITOR button to activate it. Information will be displayed in a window as you make and receive voice calls.  Make sure you are using the same voice port as selected near the bottom of this screen. Clicking on the TERMINAL button will bring up a VT-100 terminal emulation window that will allow you to manually enter AT commands, start up the Local Menu configuration utility, or access the Motorola ISDN BBS for the latest technical support information.  (Refer to the "Service and Support" section located at the back of the User's Guide.) The SOFTLOAD button allows you to upgrade the firmware in your BitSURFR Product with softload files (*.SL) obtained from the Motorola BBS or World Wide Web page.
The COM PORT button allows you change the COM port to which you have connected your BitSURFR Product.  This is useful when you wish to use a different COM port than the one originally chosen. The HELP button provides information about using ISDN SURFR Setup as well as some helpful information about ISDN.
The ABOUT button provides information regarding which version of ISDN SURFR Setup you are using as well as the firmware version of your BitSURFR Product.
The EXIT button is used to close the ISDN SURFR Setup utility.

Note:  Internet Texoma recommends Windows 95 customers review section 2.22e  How To Verify Your Settings. for Dial-Up Networking and section 6.2a  How To Verify Your Network Settings. to ensure the best performance available.

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